Pos Malaysia today issued a statement apologizing for delays in parcel delivery across Malaysia.
The biggest postal service provider in Malaysia claimed that they had been experiencing a massive surge in parcel volume and this had caused potential delays in delivery particularly to East Malaysia.
They also claim that the limited number of flights coming into both Sabah and Sarawak from West Malaysia during this time is also another reason for the delays in deliveries.
Pos Malaysia assured customers that they are working tirelessly at maximum capacity to clear the surge of parcels, but seek understanding from customers over the delays.
Customers however seem unimpressed with Pos Malaysia’s plight and announcement with many leaving comments that their parcels have taken more than two weeks to be delivered.
Some have also claimed that their parcels are still stuck at local post offices and have yet to be moved.
The surge of parcels via Pos Malaysia is understandable as Malaysians from this side of the country start turning to online shopping due to the recently implemented Movement Control Order (MCO) which had limited shopping options.
Pos Malaysia promises to deliver parcels using their Poslaju services with Standard delivery time set up to 3 (three) working days subject to delivery area nationwide.