LowYat.net reported that the Malaysian Communications and Multimedia Commission (MCMC) has revealed that it has issued a total of 28 compounds to several major telcos in the country including Celcom, DiGi, Maxis, and U Mobile due to unsatisfactory rate of dropped calls. Altogether, the compounds have cost these telcos RM 1.2 million.
The amount is said to be significantly higher from the compounds MCMC had issued in March 2013.
According to MCMC, these compounds are issued to telcos that have more than 3% dropped calls rate and is based on the test that the organization has run throughout the country from July to September 2013. From the test, Maxis was apparently the worst offender with 8.16% in Pendang, Kedah.
This followed closely by DiGi in second and third place due to its 8% and 7.78% dropped calls rate in Laluan Jalan Utama from Tuaran to Kudat, and Laluan Jalan Utama from Membakut to Keningau respectively. In terms of compounds amount per company, DiGi leads the list with 11 compounds that is equal to RM 480,000 which is then followed by Maxis (9 compounds, RM 360,000), Celcom (7 compounds, RM 310,000), and U Mobile (1 compound, RM 50,000).