Grab, SEA and Malaysia’s leading preferred ride hailing service today announced the introduction of its JustGrab service to Penang, Langkawi, Melaka, Johor Bharu, and Kota Kinabalu.
This feature, which was also made available in Klang Valley to meet the increased demand for rides during the 29th SEA Games and 9th ASEAN Para Games, combines both the efficiency of GrabTaxi and GrabCar vehicles under one service with one tap and offers benefits such as shorter waiting time, better price transparencyand more travel options at different price points.
When commenting on JustGrab, Sean Goh, Country Head of Grab Malaysia, said “Our objective to introduce JustGrab is not just part of our ongoing efforts to keep improving our services and local transport services, but most importantly to support the government’s initiative and provide a level playing field for the taxi and transport industry in Malaysia, which has always been our mission. This also supports the government’s advocacy for more taxi drivers to embrace digital economy and register to a ride hailing service as a more efficient approach to improve their income,”.
First officially launched in Singapore in May 2017 and in Thailand in August 2017, JustGrab has been well-received by passengers and driver-partners alike for its simplicity, faster journeys and upfront fare pricing that is displayed on the app before a booking is made.
Today, 80% of rides taken in Singapore are through Just Grab, with passengers enjoying an average estimated waiting time of less than 3 mins. Taxi driver-partners on JustGrab are also earning higher incomes, with a 25% increase in ride bookings.