iSend Logistics Malaysia (“iSend”), a logistics and warehousing specialist and a subsidiary of MAA Group Berhad, is expanding its last-mile delivery services through a partnership with Ikobana Sdn Bhd (“IKOBANA”), a homegrown courier and freight forwarding services provider established in 2006, with 70 outlets across Peninsular Malaysia.
The COVID-19 pandemic, and the lockdowns, has quickened the pace of digital adoption among consumers as well as businesses, with an ensuing boom in e-commerce transactions. According to the Department of Statistics Malaysia, for the second quarter ended 30 June 2021, e-commerce income grew by 23.3% to RM267.6 billion compared to the same quarter in 2020 while compared to the first quarter ended 31 March 2021, income grew by 5.1%.
For the whole of 2020, e-commerce income grew by 32.7% to RM896.4 billion as the COVID-19 lockdowns boosted not only online retail transactions but also transactions among businesses particularly in the manufacturing and services sectors.
Tapping into this current landscape, iSend, a full-suite, land-based logistics provider and warehousing company, which has its main warehousing operations in the Klang Valley, Penang, Johor and soon in Kuantan and Melaka, is offering personalised, cost-efficient, fast and reliable courier delivery services, not only to its corporate clients but also to the public.
Customers using IKOBANA’s iShop to drop and send off goods can now select iSend as their fast and reliable last-mile delivery provider and enjoy special rates. At the same time, IKOBANA will provide the best shipping comparisons from reputable courier companies online and offline, which is good value for money especially for supply-chain customers, who will also save time in the decision-making process.