Coway Malaysia was recently awarded the CXP Best Customer Experience Award 2021, Asia’s regional awards for excellence in customer experience.
This recognition reflects on Coway’s well-rounded approach of customer service while touching the hearts of 2 million customers.
Coway has also won two other awards resounding the best customer satisfaction namely the Trusted Brand Award 2021 and the Asia Halal Brand Award (AHBA) 2021.
Through a consumer-based survey, the Trusted Brand Award reflects overall best customer satisfaction of product quality and customer service.
This is the 7th year Coway has been recognised as a company which lives by core human values of trust and assurance.
As the first water purifier brand in Malaysia to obtain JAKIM’s Halal certificate, Coway Malaysia prides itself to continue serving high quality products to the Muslim community. This is the fourth year Coway is recognised by the award and this further strengthens its presence as the industry leader of home appliances in the international Muslim market.
On top of the CXP, Trusted Brand and AHBA awards, Coway also recently won the Overall Excellence in Community & Public Health Initiatives under the Company of The Year Award (Home Appliances) category for the Sustainability & CSR Malaysia Awards 2021.
Being the Best Life Solution Company, Coway Malaysia hopes to continue providing the best customer service and solutions that will actively change lives, as customers are the heart of the company.
All these awards are an affirmation and recognition of Coway Malaysia’s milestone and to serve more Malaysian homes.
For more information on Coway Malaysia, visit their website https://www.coway.com.my/